Hello Farooq,

Wow! I can understand why Arbico have received top awards from PC Advisor magazine. I was not expecting any follow up to my request, so to get a response within hours and then for that to be followed up is quite simply amazing.

I have considered your quotation, but I have 'tweaked' it a bit and I am currently waiting for a more computer literate friend to review it for me, so thank you but no I will not be proceeding with your quote.

I will however, be placing an order with Arbico, just as soon as my friend has replied.

Thank you and kind regards,

A W - Requested a quote

Hi Cameron,

First I'd like to thank you for the wonderful customer service I have had from you and Arbico Computers since I first ordered a PC back in January. The service has been excellent and I would recommend it to anyone. I have found out, however, that the ram is not the problem with my pc as I had originally concluded. The problem was all down to a faulty USB extender that I had plugged into the back of my computer, and it is now all working perfectly again. I apologise for any inconvenience I have caused and would like to thank you again for helping me with sorting out this issue.

Regards,

Tim Galbraath - Westhill

Dear Sir,

Just to report that the machine arrived in very good time which we were pleased with. I chose Arbico for Dr O'Donnell's machine for the following reasons. PC Advisor Awards. It seems that you use good quality components and particularly good quality PSUs. I figured that an upcoming small company like yourself, would want to fiercely preserve it's good reputation so would not cut corners. So far, it seems my decision was completely justified and we are very pleased with the machine.

All in all, a great machine for the price. Good luck for the future Arbico.

Warm regards,

Dan Benson - BASINGSTOKE

Dear Sir/Madam,

Today I received my new computer from you. It works perfectly fine and I am very pleased with it all. I activated Windows and it is all running smoothly.

Simon Byrne - NOTTINGHAM

Hi,

Many thanks for putting together a specification that appears to suit my needs perfectly, the new computer is up and running and is working great.

Mark Curtis - ST. AUSTELL

Hello Tahir

Thanks for your prompt response.
So far, it's all looking good and dealing with Arbico has been a pleasant experience!

Regards

Mike Baldwin - UCKFIELD

Hi Arbico

I've had my new computer for just over a month now and I thought I'd drop you a line to tell you how pleased I am with it. It's worked like a dream from the first moment it was switched on, is whisper quiet and very fast. I am very impressed with the tidy layout and general build quality. I am also very please with the fact that you supplied the computer when you said you would and that you kept me informed whenever a new stage in my order was reached. I can't think of anything at all to complain about! So thank you very much - if anyone I know needs a new computer, I know who to send them to!

David Thorpe - Forfar

Hello

Arbico Computers provided me with the high spec quiet pc that I had been searching for. I am very happy with their product and customer service and recommend them without reservation

Regards

Steve Walker - Bookham, Surrey

Hello!

Thanks ever so much for the PC, its works like a charm.
Thanks again

Simon Morris – Swansea

Hello!

I have deliberately left a month after buy a pc. As someone who regularly experiences incompetent, uncaring and wholly unsatisfactory service from companies who really should know better.

I am very pleased to commend Arbico, its product and service. The PC is a joy, and looks to have been very solidly and carefully constructed. I very much appreciated the regular e-mail updates on progress after ordering, and must urge you to ensure you maintain your standards.

Thank you.

Regards
Alan Neale - BUNTINGFORD

Hi Arbico

I just wanted to drop you an email to say what brilliant service I have had from yourselves. The Order website was easy to understand, the constant emails updating me on the status of the order was very good. The PC + monitor arrived today, very well wrapped up, plugged it in and everything I had asked for had been done..

You shall certainly have repeat business from me and I am more than happy to recommend you

Thanks,

Jon Gutteridge - Leeds

Dear Arbico,

Just a short message to say thanks for the great service provided to me! The computer you advised me to buy is fantastic and is not only great value but of an exemplary build quality for £500 and comes with a 2 year guarantee!

I liked the way the salesman advised me what get based on my needs, not on the need to sell me a more expensive option (unlike some other companies). From this experience I would have no hesitation in advising others to try your company.

5 Stars!!!

Best wishes to your company and staff

Regards

Pete Milthorpe - GOOLE

Hello there :)

First of all i would like to congratulate you all, and thank you for your excellent quality of service and for the first time as a customer I feel respected and acknowledged. I will definitely be recommending you to freinds. Your technical support line is fantastic. All thanks to a man i spoke to called Ali - He was very informative on what i had to do.

Nigel Tanswell - FERNDOWN

Received my PC today, thank you very much. All running lovely, can't believe the difference to my game play and FPS. Your communication and service were amazing, 100% be buying another one for my lady very shortly. Once again thank you so much, a top recommendation to all my gaming pals and clan.

Kindest regards
Ian Pyne - POOLE

Hi all,

Received goods with thanks.

Excellent service, I would not hesitate to recommend Arbico to anyone wishing to buy on line.

Regards

Alex Shaw - MUSSELBURGH

Thanks,

That is an extraordinarily good natured reply. Thanks! I will do this over the weekend and let you know if I have any problems. So far this computer is performing brilliantly. Thanks again.

Colin Bond - Cardiff

Hi Guys and Girls,

I have everything installed of mine and it all works excellently - so nice not to have the row that the previous machine used to make!

Many thanks

Steve Doubleday - AYLESBURY

Having just received my new machine from you, I just thought I would send you the first email from it! Can I thank you for what, so far, seems to be a superb, quiet and very fast system – I still need to get to grips with the finer points of Windows 7, but that will come in time!

I will certainly recommend you if at all possible.

Kind regards

George Boyeldieu - SUTTON

Hi,

Thank you for the fast reply. Your company have offered me absolutely brilliant customer service from the word go.

Dan Warrilow - BIRMINGHAM

Hi,

Thanks very much for your prompt response. The SATA data cable arrived this morning and I have installed it. My external esata drive is now working perfectly. I have been very pleased with my Arbico computer and can now say that your after-sales service is also excellent. I will have no hesitation in recommending you to any friends, family or colleagues who are planning to buy a PC.

Thanks Again,

Michael Houston - Midlothian

Arbico Phenom 5570 HD - Phenom Package PC Advisor Recommended PC

Just to say that my PC arrived on Monday and I'm more than pleased with the build quality and the running of my new PC. Thank you very much for your excellent service and attention to detail.

Denny Tuckerman - Sheffield

Arbico Value i7 Gamer - Custom Built Gaming Computer

Hi,

First of all I'd like to say thanks for your excellent service regarding e-mail updates on the PC's build and shipping process. PC received yesterday thanks. Thanks also for the excellent / speedy service! It's unusual in this day and age to have this level of customer care.

Thanks

Alan Burkill - STOCKTON-ON-TEES

Dear Arbico,

Over a year ago I purchased one of your systems and it has been fantastic. It's performed brilliantly and I have had very little trouble with it. I am thinking of upgrading my Graphics card, would you be able to recommend what would be best for my system and what power supply cable i would need? I am mainly after enhancing my gaming experience (specifically with FPS style games).

I'd very much appreciate any help or advice you could give me. Otherwise I have been extremely happy with the system, and I am very happy to have been an Arbico customer.

Many thanks,

Richard Sheehan - SUTTON COLDFIELD

Hello,

Computer and Speakers all arrived OK. Many Thanks, for the great service received. Will recommend to friends and collegues in the future.

Rory Patterson - Darlington

Afternoon all,

I would just like to say a massive "THANK-YOU" on behalf of my Grandad, who's PC it was. He is very happy with you guys and will be recommending you to his friends.

Many thanks also from me!

By, Carl Horn - Chatham

The pc which I've had a few months is incredibly good - performance and monitor outstanding for the money. A joy to use after 3 previous pcs from other suppliers. I've discovered the hard drive is divided into local C and new volume D. I've not had this before. What does it mean? Your information will be much appreciated. Thanks in advance

By, Colin Thornton - STURMINSTER NEWTON

Hello all at Arbico, its been a couple of weeks now since I picked up my Arbico p.c from your workshop in London and its been touble free, I must congratulate you on your customer service, you had loaded my software for me so that I could see it operate in the shop, and due to that fact found my monitor not functioning and was quickly found another, a recommendation to all future customers-have a pixel check done on your monitor, a minor cost for peace of mind, had upgrades to hardware at shop and also upgraded parts over the phone, pleasant and knowledgeable people to talk to, I fully recommend them.

Best Regards,

By, Chris Barraclough - Southampton

Tahir, Just a quick note to say thanks for fixing my pc yesterday. I turned up unannounced, yet you spared the time to look at the problem, fixed it, and with an upgraded graphics card as well! Customer service at its best.

Thanks,

By, Andrew Rolph, OUTHEND-ON-SEA, UK

Hi, Many thanks for your prompt build and dispatch of the Value PC which I received this morning - all looks very nice and the process has been fantastically straight forward.

With many thanks,

By, Rupert Porter, Altrincham, UK

Over the past three years, I have purchased 5 PCs from Arbico for myself and family members with no issues whatsoever. They have always arrived on time and been easy to setup/load O/S Etc,... and no comebacks in the time I have used them A +++

Best regards,

By, Richard Preece, Gwent, UK

Just to let you know. The computer arrived yesterday and is now set up and works brilliantly. Many thanks indeed.

Best regards,

By, John Bleeker, Andover, UK

Hello Tahir

I am very glad now to be able to say that my computer sound is restored again, and I am writing to thank you for the great effort you made on my behalf; I am also grateful for the technical assistance I received from your colleague over the phone.  I can now say that the problem I had after you sent me the link and also the means to open the zipped file was of course a simple one.  I thought it was just a matter of opening the file, but now I see that I needed to open the file and use the Installation Wizard provided within it to get it to work on my computer.  Which I have now done, and so all is well.

However this incident has given me the opportunity to say how glad I am that I followed the recommendation of PC Advisor and bought an Arbico computer.  It is now almost two years old and never has it given me any trouble.  As I said earlier, this recent set-back was all my own fault, but it has demonstrated how good you are at helping customers when they are in trouble.  Somehow I feel that if I had bought my computer at PC World, or the like, they would not have taken the same trouble over me as Arbico have, and it is a recommendation I will pass on to others.

Many thanks again and all good wishes

By, Howard Marshall, Thetford, UK

Hello, I am extremely happy with my PC, on booting up everything is very fast, the build quality is excellent and it looks great. With my broadband speed of around 5mbps downloads are quicker than anything I've had before, so that's good.

Many thanks,

By, Jay Weir, Leeds, UK

Dear Sir/Madam, I am pleased to inform you that I have taken delivery of the computer. It is a fine machine.

Thank you again for your excellent service.

By, Gerard Volo, London, UK

Hello Tahir, Thank you.  Your suggestion that a hard drive connection may have become loose during transit was spot on.  It wasn't the SATA data cable - which I found to be secure - but the SATA power cable, which was completely adrift.

The bundle of wires making up the SATA power cable is, of course, quite heavy and it's easy to see how a few big bumps during transit could disconnect it from the hard drive.

With power restored to the hard drive, the machine is now up and running, and we are well pleased.  Thank you, by the way, for customising the Windows "names" as requested.

In the case of the machine I purchased from you last year, everything went right first time.  This time, with my son-in-law's machine, the courier has caused us all some problems.  So, Arbico's customer support has been put to the test on this occasion, and found to be excellent!

Best regards,

By, Mike Smith, Wolverhampton, UK

Dear Farooq, I recently purchased a pc from Arbico and I am very satisfied with the product thus far.  I said at the time that I would probably like to purchase a second computer shortly afterwards.

All being well, I would like to be able to order something similar online and pay by bank transfer an on the previous occasion.

Best wishes

By, David Bodian, Watford, UK

Hi, received my new PC and it is working great.
 
Regards,

By, Mike Taylor, Tarporley, UK

Hi, I just want to send a quick email to thank you for the pc. It arrived safely and works brilliantly.
All the best for the future

By, Will Bull, Faversham, UK

Hi, Just a quick email to say how impressed I am with the computer system - great quality and excellent value.
I wish your company continuing success.
 
Regards,

By, Dr. David Lloyd, Blackburn, UK

Kind regards

By, Elaine Balmer, Woking, UK

Many thanks

By, Chris Carvell, Whitby, UK

By, Nick Langford, Waterlooville, UK

Best Regards

By, Keith Abbott, Poole, UK

By, Gina Bullis, Crediton, UK

Thanks again

By, Natalie Partridge, Ammanford, UK

Thank you

By, Keith Riley, Hunts Cross, UK

By, Neil Mccafferty, Livingston, UK

By, David Nuttall, Blackburn, UK

I was impressed with the delivery time and your efforts to sort out the small problem I was having as soon as possible, some companies would take days to reply. I've recommended your company already to a few people. I couldn't find anywhere else cheaper for the quality and hi end specs your computers have to offer.

Many thanks

By, David Nevison, Halifax, UK

I recently purchased my machine from a london based firm, Arbico.

They specialise in building performance computers while keeping prices down. And overall, I'm very impressed.

I bought the 8200 GT, and not only extremely aesthetically pleasing, it was phenomenally cheap.
Just letting you know in case you're looking for a new computer.

The site is www.arbico.co.uk

Take a look!

By, Jamesy, Oxford, UK

Kind Regards

By, Steve Coley, Shrewsbury, UK

Kind Regards

By, Robin Saunders, Wallington, UK

Regards

By, Richard Thomas, Bridgend, UK

Thank you

By, D. C. Brown, Bristol, UK

Many thanks for a fantastic PC

Regards

By, Jon Cottrell, Moelfre, UK

By, Neil Pamplin, Norton, UK

Thanks again

By, Richard Lawes, Maidenbower, UK

Again my thanks for your support and for the provision of an excellent product

Kind regards

By, Paul Aylott, Alton, UK

By, Jon Leavitt, Yeovil, UK

I will definately return to your shop in the future.

Thanks again

By, Jim Kingsbury, Swansea, UK

Thanks very much, keep up the good work!

By, Gareth Dobson, Potters Bar, UK

By, Adam Whalley, Wallingford, UK

Thanks again for your help!

By, Steve Norfolk, UK

Regards

By, Andrew Cossins, London, UK

Thanks again

By, Dave Whieldon, UK

Many thanks

By, Robert Charlesworth, UK

Kind regards

By, Brett, London, UK

Thanks

By, Ian, London, UK

Thanks again

By, Charles, London, UK

Thanks very much for your help, I’m very pleased with my purchase and I will be spreading the word about your company.

Regards

By, Chris Owen, London, UK

By, Sheila Fowler, London, UK

Many thanks

By, Mick Hoult, Leeds, UK

I must say I was a little anxious about handing over my money without seeing the goods or ordering from you before, but thankfully those concerns were completely unfounded.

Please pass on my thanks to everybody concerned, everything you said you would do has been done and I find myself with an excellent machine,  the spec I chose and all at a very affordable price

I will definitely be ordering again from you in the future (although that might be sometime as this computer should keep me going for ages!)

Thank you very much.

Kind regards from a very satisfied customer

By, Mr. Roy Morley, Gloucester, UK

Anyway thanks a lot fro the great customer service and good delivery time

Thanks again

By, Alan Thompson, London, UK

The PC is quick, silent, and fully meets expectations. I will pass on your name as good to deal with.

Regards

By, Iain, London, UK

Kind regards

By, Louis, London, UK

By, Heather Walker, Manchester, UK

By, N.Ford, London, UK

By, D.Chipperfield, Poplar, UK

One more thing I need to ask the pc case is sealed by yourselevs but I need to put the memory in I ordered is this ok?

Regards

By, Phil, London, UK

The PC was delivered 1 day late-due to the different component I requested, but I was kept informed of what was going on.

On arrival it didn't boot up properly but it was a very simple matter to reattach the hard disk power cable after clear instructions from your member of staff. Since then everything has worked as it is supposed to and I appear to have all the latest drivers installed (partly because of the excellent driver support in Vista I guess).

This is in great contrast to the XP machine from Mesh which I returned before buying this Arbico machine. The Mesh PC arrived with substandard components, PCI components not connected and drivers not installed.

I was also very pleased with the very clear advice I got from your support person when I wanted advice on doing a clean Vista install as a confidence builder for me. I received clear and comprehensive advice and everything went without a hitch.

My experience with Arbico has been brilliant compared to my 6 months of trauma with Mesh.

Thanks again

By, Steve, London, UK

Kind regards

By, Christopher, London, UK

Best regards

By, Kenny, Slough, UK